10kart.com – Frequently Asked Questions (FAQs)

• What is 10kart.com?
  10kart.com is an online B2B and B2C marketplace specializing in solar energy products, electric vehicles (EVs), EV accessories, and industrial supplies. We connect manufacturers, distributors, and end-users through a seamless e-commerce platform.

• What product categories are available on 10kart?
  We offer a wide range of products including solar panels, inverters, batteries, electric two-wheelers and accessories, EV charging solutions, industrial tools, safety equipment, and more.

• Do you sell to both businesses and individuals?
  Yes, 10kart.com caters to both retail customers and bulk buyers. Whether you’re a homeowner going solar, a business sourcing industrial parts, or a dealer looking for EV components, we’ve got you covered.

• Is GST billing available?
  Yes, all purchases on 10kart come with proper GST invoicing. During checkout, you can enter your GSTIN to receive a tax-compliant invoice.

• How do I register as a seller on 10kart?
  You can join as a vendor by filling out our vendor registration form. Your GSTIN and business details will be verified before your account is approved.

• Do you verify the GST number during seller registration?
  Absolutely. We perform a real-time GSTIN validation to ensure only genuine vendors are approved. Duplicate or invalid GST numbers are rejected.

• What shipping options are available?
  We offer nationwide delivery through reliable logistics partners. Delivery timelines vary by product and location. Bulk or heavy items like solar panels may have custom logistics options.

• Can I track my order?
  Yes. Once your order is shipped, you will receive a tracking ID via email or SMS. You can also view the status in your 10kart account under “My Orders”.

• What is your return policy for technical or industrial products?
  Returns are accepted within 7 days for defective, damaged, or wrongly delivered items (T&C Applied) . Please ensure all items are returned in original packaging with all accessories and documentation.

• How can I contact support for product inquiries or B2B deals?
  You can reach us via email at support@10kart.com or for bulk/B2B deals, contact sales@10kart.com. Our team is happy to assist with technical specs, compatibility, and pricing.